Network Administrator

Currently seeking an experienced Network Administrator with excellent customer service skills and minimum of 5 years of experience in desktop and server support. Responsible for providing all-encompassing daily technical support for a Windows 2003/2008 server, and XP desktop in a 300+ user environment. This includes installing, configuring, maintaining, and supporting all network hardware, peripherals, applications and communication links. Additional daily responsibilities are analyzing, resolving and documenting end user computer issues in a timely and accurate manner.

Essential Duties and Responsibilities

• Configure, build and support Windows 2003/2008 servers.
• Maintain Exchange 2003 Enterprise email environment including queue management, mailbox monitoring, store performance/maintenance and SMTP connectivity.
• Troubleshoot and resolve Help Desk tickets for various hardware, software and connectivity issues with desktops, laptops, printers, scanners, fax machines and wireless PDA’s.
• Provide comprehensive end-user software support on various applications including Microsoft Office 2003 and 2007.
• Ensure all hardware is running efficiently with maximum up-time.
• Perform as aspects of Active Directory administration including user creation, printer setup, account lock-outs, password resets, etc.
• Monitor and maintain a Symantec enterprise anti-virus, anti-SPAM and anti-spyware management solution.
• Ensure Backup Exec daily data backups are completed and successful.
• Evaluate requests for hardware and software; remain current with developments in technology; research and recommend solutions.
• Actively participate in monthly Technology Committee Meetings.

• Work as part of a team to ensure corporate computing environment is functioning at 100%.

Skills/Abilities

• Ability to define problems, collect data, establish facts, and draw reasonable conclusions.
• Ability to self-motivate/self-direct and take initiative.
• Independent problem solver and capable of completing tasks on time.
• Strong communication (verbal and written) and interpersonal skills.
• This position requires some weekend and evening hours (remote support is provided for off hours). Must be willing to work the required hours to complete the job as needed.

• Excellent customer service and documentation skills.

Required Qualifications

• MCP (MCSE highly desired)
• 5 + years of detailed hands-on experience ordering, configuring and supporting Windows 2003 / 2008 servers.
• 5 + years of detailed hands-on experience architecting, configuring and supporting Microsoft Exchange 2003/2007.
• 5 + years experience installing, maintaining, troubleshooting and repairing Windows 2000/XP desktops and laptops in a diverse working environment.
• 5 + years providing comprehensive end-user software support on Microsoft Office 2000, 2003 and 2007 applications including Word, Excel, PowerPoint and Outlook.

• Thorough understanding of networking/security technologies (Ethernet, routers, WatchGuard/Cisco

Interested candidates please forward resumes to jobs@synergyone.net

To view this or any other employment opportunity please visit our jobs website at http://www.synergyonerecruiting.com/job-openings/jobs/technology/