Description: The Network Technician serves in a lead role to ensure the proper monitoring, reporting, escalation, and resolution of problems identified by various diagnostic systems. This includes the interpretation of alarms on all network management systems, ensuring that proactive measures are taken to ensure network integrity. He/she monitors, tests, and analyzes network connectivity to ensure prompt, efficient, and complete diagnostic and corrective actions in support of the services being provided.

ESSENTIAL RESPONSIBILITIES:

Proactively monitors network systems and facilities to detect service degradation and/or failures in power, communications equipment, software, or circuits.
Proactively monitors transport services such as Private Line, Frame Relay, ATM, Internet Access Services, Voice Services, etc. for availability, performance, degradations and/or failures.
Responds to trouble calls in a timely and professional manner.
Escalates network problems to appropriate vendors and/or internal personnel in accordance with department standards.
Tests, analyzes, performs corrective actions and restores network equipment and services in a timely and accurate manner.
Develops and improves documentation to enhance and support problems analysis and resolution.
Performs trend analysis of systems and event logs to ensure optimal performance.
Accurately reports and processes network problem information in the problem tracking system in accordance with department standards.
Performs preventative maintenance tasks.
Generates network performance reports as prescribed

EDUCATION, EXPERIENCE, SKILLS REQUIRED:
BS in Computer Science, Engineering, Mathematics or related professional experience, CCNA certification a plus
Knowledge of data communications, networking, telecommunications, fiber optic transmission, Internet and related industries
Working knowledge of hardware/software used to identify, isolate, and capture the cause of service impacting problems
Flexibility to work diverse schedules
Ability to work effectively in mission-critical environment
Good oral and written communication skills
Ability to work closely with others/teamwork
Ability to react quickly in crisis situation
Skills that would be a plus include:

Knowledgeable and capable of supporting and troubleshooting Carrier Transport Offerings *Private Line (56Kb through DS3) *Frame Relay *MPLA· Cisco Technology *Routers (72xx, 36XX, 28XX Series Routers) *Switches (35XX, 29XX, 6509)· Knowledge of Firewalls and Security (plus) *cisco PIX, Checkpoint Firewalls *Intrusion Detection· Good understanding and working knowledge of IP address schemes· Good understanding and working knowledge of routing protocols *BGP, EIGRP, etc.

*Skills: Cisco Routers & Switches, Internet Protocol IP, Local Area Network LAN, Basic Understanding, Network Administration LAN, Network Administration LAN & WAN, Network Administration WAN, Network Design and Implementation, Routers, Wide Area Networks WAN, Wireless Local Area Networks WLAN, Cisco Certified Design Professional CCDP WAN Switching CCDP, Cisco Certified Internetwork Expert CCIE WAN Switching, Cisco Certified Network Associate CCNA WAN Switching, Cisco Certified Network Professional CCNP WAN Switching

Interested candidates please forward resumes to jobs@synergyone.net

To view this or any other employment opportunity please visit our jobs website at http://www.synergyonerecruiting.com/job-openings/jobs/technology/